Terms of service

1. Scope

The following Terms and Conditions apply to all orders placed through our online shop by consumers and businesses.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession. A business is a natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, acts in the exercise of their trade, business, or profession.

The following applies to businesses: If a business uses conflicting or supplementary general terms and conditions, their validity is hereby objected to; they shall only become part of the contract if we have expressly agreed to them.

2. Contracting party, formation of contract, correction options

The purchase contract is concluded with Easy Nuts GmbH.

By listing products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after submitting your order, you will receive a confirmation by email.

3. Contract language, storage of the contract text

The language(s) available for concluding the contract: German

We store the text of the contract and send you the order data and our Terms and Conditions in text form. You can view the text of the contract in your customer login.

4. Delivery terms

In addition to the stated product prices, shipping costs apply. Further details on the amount of shipping costs can be found with the respective offers.

We deliver by shipping only. Unfortunately, self-collection of the goods is not possible.

5. Payment

In our shop, you generally have the following payment methods available:

Credit card
During the order process, you enter your credit card details. Your card will be charged immediately after the order is placed.

PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your access data, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further information during the order process.

PayPal Plus
In cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), we offer you the following payment options as PayPal Services. Unless otherwise stated below, payment via PayPal Plus does not require registration with PayPal. You will receive further information for the respective payment option and during the order process.

PayPal
To pay the invoice amount via the PayPal payment option, you must be registered with PayPal, authenticate yourself with your access data, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed.

Credit card via PayPal
Your card will be charged by PayPal after the goods have been shipped.

Direct debit via PayPal
Payment by direct debit via PayPal requires an address and credit check and is carried out directly with PayPal. By confirming the payment instruction, you grant PayPal a direct debit mandate. PayPal will inform you of the date your account will be debited (so-called prenotification). The account will be debited before the goods are shipped.

Purchase on account via PayPal
Purchase on account via PayPal requires an address and credit check and is carried out directly with PayPal.

Sofort by Klarna
To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account enabled for online banking, authenticate yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after the order is placed. You will receive further information during the order process.

Google Pay
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have the Google Pay function activated, authenticate yourself with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. You will receive further information during the order process.

Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have the Apple Pay function activated, authenticate yourself with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. You will receive further information during the order process.

Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stated below, payment via Klarna requires a successful address and credit check and is carried out directly with Klarna. You will receive further information for the respective payment option and during the order process.

Purchase on account via Klarna
The invoice amount is due 14 days after the goods have been shipped and the invoice received.

Installment purchase via Klarna
You can pay the invoice amount in monthly installments of at least 1/24 of the total amount. The minimum installment amount is €6.95.

Klarna credit card
During the order process, you enter your credit card details. Your card will be charged by Klarna immediately after the order is placed. No address or credit check is carried out.

Klarna direct debit
You grant Klarna a SEPA direct debit mandate. Klarna will inform you of the date your account will be debited (so-called prenotification). The account will be debited after the goods have been shipped.

Shop Pay
Shop Pay is an accelerated checkout that lets customers save their email address, credit card details, and shipping and billing information. This allows your customers to save time when completing checkout, especially if they have already signed up for Shop Pay in a Shopify store. If your store offers local pickup or delivery, customers can select this option at checkout with Shop Pay. Customers must provide an email address at checkout in order to save their payment information. Customers who provide only a phone number in the contact field will not be prompted to save their information for later. More information on accelerated checkout. Customers' shipping and billing information is stored securely on Shopify's PCI-compliant servers and is only shared with your store after the order is placed. If your customers have questions about Shop Pay or want to know how their data is stored, you can refer them to the Shop Pay Help Center. Delivery emissions are offset for orders placed via Shop Pay.

6. Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire fourteen days from the day on which you or a third party named by you, who is not the carrier, acquires physical possession of the last goods.
To exercise the right of withdrawal, you must inform us (Easy Nuts GmbH, Jürgen-Töpfer-Str. 18D / D47, 22763 Hamburg, Tel. +49 177 2763941, email: [info@easynuts.de](mailto:info@easynuts.de)) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, although this is not obligatory.
You may also exercise your right of withdrawal online using the withdrawal function provided on our website. You will find the corresponding link at the bottom of the footer of our website. If you use this online option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by email) without delay, together with information on the content of the withdrawal statement and the date and time it was received.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
General information
Please avoid damage to and contamination of the goods. Please return the goods to us in their original packaging with all accessories, if possible. These notices are not a precondition for the effective exercise of the right of withdrawal.

7. Retention of title

The goods remain our property until paid for in full.
For businesses, the following additionally applies: We retain title to the goods until all claims arising from an ongoing business relationship have been paid in full. You may resell the reserved goods in the ordinary course of business; you hereby assign to us in advance, in the amount of the invoice total, all claims arising from such resale – irrespective of whether the reserved goods have been combined or mixed with a new item – and we accept this assignment. You remain authorized to collect these claims, but we may also collect them ourselves if you fail to meet your payment obligations. We will release the securities to which we are entitled at your request to the extent that their realizable value exceeds the value of the outstanding claims by more than 10%.

8. Transport damage

The following applies to consumers: If goods are delivered with obvious transport damage, please file a complaint with the delivery person as soon as possible and contact us immediately. Failure to file a complaint or to contact us has no effect whatsoever on your statutory claims and their enforcement, in particular your warranty rights. However, it does help us to assert our own claims against the carrier or the transport insurance.

The following applies to businesses: The risk of accidental loss or accidental deterioration passes to you as soon as we have handed over the item to the forwarding agent, the carrier, or any other person or institution designated to carry out the shipment.

9. Warranty and guarantees

9.1 Statutory liability for defects

Unless expressly agreed otherwise below, the statutory liability for defects applies.

The following limitations and shortened time limits do not apply to claims based on damage caused by us, our legal representatives, or vicarious agents

• in the event of injury to life, body, or health
• in the event of an intentional or grossly negligent breach of duty, or fraudulent intent
• in the event of a breach of material contractual obligations, the fulfillment of which is essential for the proper performance of the contract and on the observance of which the contracting partner may regularly rely (cardinal obligations)
• as part of a warranty promise, if agreed, or
• to the extent the scope of application of the Product Liability Act is opened.

Limitations vis-à-vis businesses

Vis-à-vis businesses, only our own statements and the manufacturer's product descriptions that have been incorporated into the contract shall be deemed an agreement as to the quality of the goods; we assume no liability for public statements made by the manufacturer or other advertising claims. For businesses, the limitation period for defect claims on newly manufactured items is one year from the transfer of risk.

The statutory limitation periods for the right of recourse under Section 445a of the German Civil Code (BGB) remain unaffected.

Provisions applicable to merchants

Among merchants, the duty to inspect and give notice of defects set out in Section 377 of the German Commercial Code (HGB) applies. If you fail to give the notice provided for therein, the goods shall be deemed approved, unless the defect was one that could not be detected during inspection. This does not apply if we have fraudulently concealed a defect.

9.2 Warranties and customer service

Information on any additional warranties that may apply and their exact terms can be found with the respective product and on special information pages in the online shop.

Customer service: "You can reach our customer service for questions, complaints, and objections on weekdays from 10 a.m. to 4 p.m. at the phone number (+49 177 2763941).

10. Liability

We are always liable without limitation for claims based on damage caused by us, our legal representatives, or vicarious agents

• in the event of injury to life, body, or health,
• in the event of an intentional or grossly negligent breach of duty,
• in the event of a warranty promise, if agreed, or
• to the extent the scope of application of the Product Liability Act is opened.

In the event of a breach of material contractual obligations, the fulfillment of which is essential for the proper performance of the contract and on the observance of which the contracting partner may regularly rely (cardinal obligations), due to slight negligence on our part, that of our legal representatives, or vicarious agents, liability is limited in amount to the damage foreseeable at the time the contract was concluded, the occurrence of which must typically be expected.
In all other respects, claims for damages are excluded.

11. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find here . We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Final provisions

If you are a business, German law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.

Terms and Conditions created with the Trusted Shops legal text generator in cooperation with FÖHLISCH Rechtsanwälte.